Please read this answer on the longer FAQ page before contacting us. You're free to send it our way, but do note that we are a fairly insular company andĪren't very receptive to unsolicited business offers. Q: I have an amazing business proposal for you!Ī: Thank you for your interest. Due to the way advertising works we can't always immediately find the ads to block them, but if you send a screenshot of it, or you remember any text on it or a url then there's a much higher chance that we can find it and block it. Can you remove it?Ī: If you see an ad that is offensive to you then please contact us and we'll try our best to block it. Basically they use the same information as a human player would have available to them. In all the games the cards are dealt randomly at the start, and the computer players make their decisions based only on knowledge of their own hands, and knowledge of what has been played. Q: Do the computer players cheat? Are the games fixed?Ī: No. A more detailed description of our cookie use can be found in our Privacy Policy, and you can always reach out and contact us if you're concerned about it. Finally they are also used for advertising purposes. They are used for game purposes, like remembering your scores between rounds, but also to gather aggregate data on people's browsers, screen resolutions and more, which helps us figure out what we need to support. Q: Does this site use cookies and/or track people?Ī: Yes, this site uses cookies. That means that as soon as you switch browsers you won't see the same statistics. Your statistics are stored in your browser, we don't store them anywhere. We don't want to keep passwords in a database and be responsible for them. We don't want people to have to login to the site. Q: Why can't I see my statistics on another computer?Ī: This goes back to simplicity again. So, don't feel bad if you make a suggestion and I deny it, we deny 99% of all suggestions. We want to keep it as simple as possible, and that means each game only has one set of rules, you can't choose variations, we try to add as few controlsĪs possible to the screen etc. No loading screens, as few options as possible. The number one praise we get is that the interface is simple and uncluttered and it's easy to play. What they don't realize is that if we start implementing all the suggestions we get then If you still need help, select Contact Support to be routed to the best support option.Q: Why won't you add rule-variations/replayable-games/any-other-feature? It would make the game much better.Ī: We get a lot of requests from people that just want one tiny little feature added to a game. It'll be available on the Start menu.įor technical support, go to Contact Microsoft Support, enter your problem and select Get Help. Select the Start button, then scroll down to Microsoft Solitaire Collection, press and hold (or right-click) the tile, and select Pin to Start. When you close the game, the button will still be there. With the game open, press and hold (or right-click) the game button on your taskbar and select Pin to taskbar. You can always launch the game from the product page, but there's an easier way-pin it. The game will download and install automatically. On the Microsoft Solitaire Collection page in Microsoft Store, select Get. If you loved Microsoft FreeCell from earlier versions of Windows, we've wrapped it with four other classic solitaire games in one convenient app, the Microsoft Solitaire Collection.
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